Himal2242

AI Helpdesk — AI skill for Claude Code

AI community

AI-powered helpdesk that turns inbound support emails into tickets — Claude classifies category/urgency/sentiment, redacts PII, and drafts RAG-grounded reply suggestions for agent review.

How to install AI Helpdesk

This entry records only its repository, not the path inside it, so there is no exact command to give. Open Himal2242/Ai-Helpdesk and copy the folder into ~/.claude/skills/, or the file into ~/.claude/agents/.

What AI Helpdesk does

AI-powered helpdesk that turns inbound support emails into tickets — Claude classifies category/urgency/sentiment, redacts PII, and drafts RAG-grounded reply suggestions for agent review. React + TypeScript frontend, Express + Prisma/Postgres backend, role-based admin/agent access.

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README

Ai-Helpdesk

AI-powered helpdesk that turns inbound support emails into tickets — Claude classifies category/urgency/sentiment, redacts PII, and drafts RAG-grounded reply suggestions for agent review. React + TypeScript frontend, Express + Prisma/Postgres backend, role-based admin/agent access.