zscaler

Troubleshoot User — Development skill for Claude Code

Development community

Cross-product troubleshooting of user connectivity across ZCC, ZDX, ZPA, and ZIA.

How to install Troubleshoot User

Installs to ~/.claude/skills/zscaler-zscaler-mcp-server-troubleshoot-user/SKILL.md

Terminal

mkdir -p ~/.claude/skills/zscaler-zscaler-mcp-server-troubleshoot-user && curl -fsSL https://raw.githubusercontent.com/zscaler/zscaler-mcp-server/HEAD/commands/troubleshoot-user.md -o ~/.claude/skills/zscaler-zscaler-mcp-server-troubleshoot-user/SKILL.md

Restart Claude Code, or start a new session, for it to be picked up.

What Troubleshoot User does

name: troubleshoot-user disable-model-invocation: true argument-hint: " [application_or_url] [symptom]" description: "Cross-product troubleshooting of user connectivity across ZCC, ZDX, ZPA, and ZIA."

Troubleshoot User Connectivity

Perform end-to-end troubleshooting for user: **$ARGUMENTS**

Follow this systematic workflow:

Step 1: Parse Input

Extract from the arguments:

User identifier (name or email)
Application or URL (if provided)
*Symptom

Alternatives in Development

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Project Memory: AgentSys — Cross-tool compatible: Works across all 5 platforms - Claude Code, OpenCode, Codex CLI, Cursor, and Kiro 622 ★
Skill-porter - Gemini CLI Extension — Converts Claude Code skills to Gemini CLI extensions and vice versa 160 ★