Cx Mode — Development skill for Claude Code
Activate the Client Experience outcome lens — optimise for retained trust, value continuity, and relationship depth.
How to install Cx Mode
Installs to ~/.claude/commands/twiss-io-tess-os-cx-mode.md
mkdir -p ~/.claude/commands && curl -fsSL https://raw.githubusercontent.com/twiss-io/tess-os/HEAD/.claude/commands/cx-mode.md -o ~/.claude/commands/twiss-io-tess-os-cx-mode.md Restart Claude Code, or start a new session, for it to be picked up.
What Cx Mode does
description: Activate the Client Experience outcome lens — optimise for retained trust, value continuity, and relationship depth.
/cx-mode
Plan the active (or next) mission with the **Client Experience** outcome lens ([conductor/lenses/client-experience-orchestrator.md](../../conductor/lenses/client-experience-orchestrator.md)): the conductor applies the lens to frame the outcome and bottleneck, then dispatches roles from [conductor/roster.md](../../conductor/roster.md). The orchestr
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Full documentation available on GitHub
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