Teched2025 AD169

[!IMPORTANT] **Welcome to the Agent Builder Lab Preview!**

You are working with a **pre-release version** of the Agent Builder in Joule Studio. This gives you an early look at our upcoming capabilities. Please keep the following in mind:

• Features Are Subject to Change: The user interface (UI), terminology, and functionalities you see in this lab may differ from the final, generally available (GA) product.
• For Educational Use Only: This environment is designed for learning and experimentation, not for production use.
• Potential Instability: As a preview version, you may encounter occasional instability or minor bugs. The exercises are designed to work with the current state of the platform. If you get stuck, please notify a session instructor.

AD-169 - Extend Your Enterprise: Connect Custom AI Agents to Any System

Description

This exercise shows how to build a simple custom Joule Agent in Joule Studio that uses multiple Joule Skills to solve a warehouse operations task. The agent checks for critical activity areas (by workload) and, if any are critical, runs a simulation to suggest an optimal resource reallocation plan without changing the live system. The agent does basic multi-step reasoning, combines deterministic skills with light calculations, and returns a clear summary for the supervisor.Overview

Overview

Busiess problem and persona

Before diving into the use case, let's take a moment to get acquainted with our business user from the field who we'll be assisting today. It's really important to understand the business user as thoroughly as possible before building your custom Joule Agent.

Meet Anna, a Warehouse Operations Supervisor who manages service levels by balancing workload and staff across activities. She requires real-time and forecasted views of workload and staffing by qualifications and time slot, plus safe “what‑if” simulations for reallocating resources without affecting live operatio