It Manager Claude Training

Claude for IT Support Managers — Training Portal

A 24-week, self-paced training curriculum for IT Support Managers learning to use Claude effectively across daily operations, people management, process improvement, and strategic AI adoption.

**Not affiliated with or endorsed by Anthropic.** Independent community training resource.

**[→ Open the training portal](https://training.itssujeeth.com)**

  

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What's Inside

**6 modules · 24 weeks · ~90 min per week**

Month	Focus	Weeks
1	Claude Foundations	1–4
2	Ticket Ops & Incidents	5–8
3	People Management & Coaching	9–12
4	Process & Service Improvement	13–16
5	Advanced Techniques & Integration	17–20
6	AI Strategy, Governance & Adoption	21–24

Each week includes:

• Learning checklist — 4 reading items, each with an inline article
• Prompt pattern — a tested, copyable prompt template for that week's use case
• Weekly deliverable — a hands-on project you keep
• Quality rubric — pass/fail criteria to self-assess your deliverable
• Knowledge check — one scenario-based question, unlocked after completing the readings
• Notes field — for reflections, prompt experiments, and evidence

Progress is tracked per-item in `localStorage`. Nothing leaves the browser.

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Using the Portal

**The easiest way is the live site — no installation needed.**

👉 **[training.itssujeeth.com](https://training.itssujeeth.com)**

Progress is saved in your browser's `localStorage`. Nothing is sent to a server. Use the **Export progress** button in the sidebar to back up your progress as a JSON file.

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Running Locally (contributors / self-hosting)

**Prerequisites:** [Node.js](https://nodejs.org) 18 or later