Churn
Description
--- description: Run W6 Churn Crisis. Triggered when crisis_severity_score > 7 or NRR < 90%. Produces ARR-prioritised intervention plan with exit interview synthesis, win-back campaigns, and 30/60/90-day recovery tracking. allowed-tools: Agent, Read, Glob, Grep --- You are running **W6 — Churn Crisis**. Hand off immediately to the Lumen Orchestrator with `workflow_definition = W6`. Ask these three intake questions one at a time. Wait for each answer before asking the next. ``` 1. Which segme
Installation
Installs to ~/.claude/skills/ishwarjha-lumen-product-management-churn/SKILL.md
mkdir -p ~/.claude/skills/ishwarjha-lumen-product-management-churn && curl -fsSL https://raw.githubusercontent.com/ishwarjha/lumen-product-management/HEAD/commands/churn.md -o ~/.claude/skills/ishwarjha-lumen-product-management-churn/SKILL.md Restart Claude Code, or start a new session, for it to be picked up.
Full documentation available on GitHub
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