Operations Cx Super Skill — Development skill for Claude Code
Comprehensive operations and CX skill merging Perplexity Computer's 5 CX skills with Claude Code's project management, scrum, file organization, and quality verification.
How to install Operations Cx Super Skill
This entry records only its repository, not the path inside it, so there is no
exact command to give. Open get-zeked/operations-cx-super-skill and copy the folder into
~/.claude/skills/, or the file into ~/.claude/agents/.
What Operations Cx Super Skill does
Comprehensive operations and CX skill merging Perplexity Computer's 5 CX skills with Claude Code's project management, scrum, file organization, and quality verification. Ticket triage, responses, escalations, KB management, sprint ops.
Alternatives in Development
- Ars Revision — ARS academic-paper revision mode — revised draft + R&R responses 4.5k ★
- Claude Token Efficient — One CLAUDE.md file 3.8k ★
- Continuous Claude — Run Claude Code in a continuous loop, autonomously creating PRs, waiting for checks, and merging 1.3k ★
README
Operations & CX Super-Skill
Comprehensive operations and customer experience skill merging **Perplexity Computer's 5 CX skills** with **Claude Code's project management, scrum, file organization, and quality verification skills**.
What's Inside
| Section | Description |
|---|---|
| Ticket Triage | 9-category taxonomy, P1-P4 priority matrix, routing rules |
| Response Drafting | 5-channel guide, tone spectrum, 5 response templates |
| Escalation Management | Tier routing, structured format, business impact |
| Customer Research | 5-tier source hierarchy, confidence scoring |
| KB Management | 4 article templates, lifecycle states, ticket-to-KB pipeline |
| Project Management | WSJF/RICE/ICE, portfolio health, Monte Carlo, RACI |
| Sprint & Agile | 6-dimension health scoring, 4 ceremony guides, retro formats |
| File Organization | Naming conventions, archive rules, maintenance schedules |
| Invoice Processing | Extraction, standardized naming, 4 org strategies |
| Quality & Verification | Iron law, gate functions, verification patterns |
Sources Merged
**Perplexity Computer:** cx-ticket-triage, cx-response-drafting, cx-escalation, cx-customer-research, cx-knowledge-management
**Claude Code:** File Organizer, Invoice Organizer, Scrum Master, Senior PM, Verification Before Completion, Writing Plans
Usage
Upload the `SKILL.md` file to your Perplexity Computer user settings or Claude Code skills directory.
License
MIT
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