Eks Troubleshooting Agentic Ai Chatops
Description
This Guidance demonstrates how to address the complexity of troubleshooting Amazon EKS environments with multiple metrics and logs by implementing an agentic AI workflow that uses generative AI with RAG-enabled knowledge bases and chat interfaces to accelerate problem diagnosis.
Installation
This entry records only its repository, not the path inside it, so there is no
exact command to give. Open the source below and copy the folder into
~/.claude/skills/, or the file into ~/.claude/agents/.
README
NOTE: for sample code for this [AWS Blog](https://aws.amazon.com/blogs/architecture/architecting-conversational-observability-for-cloud-applications/) please use the [code branch](https://github.com/aws-solutions-library-samples/eks-troubleshooting-agentic-ai-chatops/tree/blog) from this repository. This code branch is updated and is related to the AWS guidance below.
Guidance for Troubleshooting of Amazon EKS using Agentic AI workflow on AWS
This guidance provides an example of Platform Engineering approach to troubleshooting Amazon EKS (Elastic Kubernetes Service) issues using Agentic AI workflow integrated with ChatOps via Slack
**Strands-based AI Agentic workflow Troubleshooting**: An intelligent agent using AWS [Strands Agent framework](http://strandsagents.com/latest/) with [EKS MCP server](https://awslabs.github.io/mcp/servers/eks-mcp-server) integration for real-time troubleshooting
It can be deployed using [Terraform](https://developer.hashicorp.com/terraform), which provisions all necessary AWS resources including EKS cluster with compute plane, required add-ons, monitoring tools, and the agentic troubleshooting agent.
Architecture
Reference Architecture - EKS Cluster

_Figure 1: Guidance for Troubleshooting of Amazon EKS using Agentic AI workflow on AWS - Reference Architecture_
Reference Architecture Steps
**Amazon EKS Cluster**: Managed Kubernetes control plane and worker nodes running containerized workloads, providing the foundation for the agentic troubleshooting system.
**Agentic Troubleshooting Agent**: Strands-based multi-agent system deployed as pods in the EKS cluster, orchestrating intelligent troubleshooting workflows through specialized agents.
**Amazon Bedrock Integration**: Provides foundational AI models (Claude for analysis, Titan Embeddings for semantic search) for natural language processing and int
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