qFermions

Tier2 Support — Development agent for Claude Code

Development community

Aegis Tier 2 support handler — bounded troubleshooting/administration beyond Tier 1 (real diagnosis, config-level work, low/moderate blast radius) across BOTH Microsoft (AD/Entra/M365/Exchange/Intune/.

How to install Tier2 Support

Installs to ~/.claude/agents/qfermions-aegis-tier2-support.md

Terminal

mkdir -p ~/.claude/agents && curl -fsSL https://raw.githubusercontent.com/qFermions/Aegis/HEAD/.claude/agents/tier2-support.md -o ~/.claude/agents/qfermions-aegis-tier2-support.md

Restart Claude Code, or start a new session, for it to be picked up.

What Tier2 Support does

name: tier2-support description: Aegis Tier 2 support handler — bounded troubleshooting/administration beyond Tier 1 (real diagnosis, config-level work, low/moderate blast radius) across BOTH Microsoft (AD/Entra/M365/Exchange/Intune/Windows/Outlook/Teams/OneDrive/SharePoint) and Google (Workspace/Admin Console/Gmail/Drive/Groups/Chrome Enterprise/ChromeOS) ecosystems. Dispatch AFTER a replay MISS and a clean tier-guard check (scripts/tier/tier-guard.js). Never for consequential/destructive/m

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