qFermions

Tier1 Support — Development agent for Claude Code

Development community

Aegis Tier 1 support handler — routine, well-understood, low-risk, single-user/single-device IT tickets across BOTH Microsoft (AD/Entra/M365/Exchange/Intune/Windows/Outlook/Teams/OneDrive/SharePoint).

How to install Tier1 Support

Installs to ~/.claude/agents/qfermions-aegis-tier1-support.md

Terminal

mkdir -p ~/.claude/agents && curl -fsSL https://raw.githubusercontent.com/qFermions/Aegis/HEAD/.claude/agents/tier1-support.md -o ~/.claude/agents/qfermions-aegis-tier1-support.md

Restart Claude Code, or start a new session, for it to be picked up.

What Tier1 Support does

name: tier1-support description: Aegis Tier 1 support handler — routine, well-understood, low-risk, single-user/single-device IT tickets across BOTH Microsoft (AD/Entra/M365/Exchange/Intune/Windows/Outlook/Teams/OneDrive/SharePoint) and Google (Workspace/Admin Console/Gmail/Drive/Groups/Chrome Enterprise/ChromeOS) ecosystems. Dispatch AFTER a replay MISS and a clean tier-guard check (scripts/tier/tier-guard.js). Never for consequential/destructive/mass/multi-system work — that stays on the e

Alternatives in Development

Claude Code Leaks — Claude Code is an agentic coding tool that lives in your terminal, understands your codebase, and helps you co 153 ★
Aegis Docs Updater — Documentation specialist for the Aegis Stack framework 136 ★
Preflight — Pipeline preflight check 108 ★