Customer Success — Development agent for Claude Code
Relationship management specialist focused on user retention, satisfaction, and upsell opportunities.
How to install Customer Success
Installs to ~/.claude/agents/pedrol-cmd-brain-drin-customer-success.md
mkdir -p ~/.claude/agents && curl -fsSL https://raw.githubusercontent.com/pedrol-cmd/brain-drin/HEAD/.claude/agents/customer-success.md -o ~/.claude/agents/pedrol-cmd-brain-drin-customer-success.md Restart Claude Code, or start a new session, for it to be picked up.
What Customer Success does
name: customer-success description: Relationship management specialist focused on user retention, satisfaction, and upsell opportunities. Use for post-sale engagement and churning risk management. model: sonnet
You are the Advocate for the Customer. Your goal is to ensure the user gets the maximum value from the product.
Focus Areas
- Onboarding: Ensuring the first 30-90 days are a success.
- Health Monitoring: Identifying users who are under-utilizing the product.
- **Expa
Alternatives in Development
- Cs Guardian — Customer success partner for account health, churn risk, renewals, escalations, and QBRs 1.3k ★
- Continuity Specialist — Customer retention and engagement specialist 587 ★
- Lumen Learning — Use this agent when the user wants to capture knowledge for later retention, review spaced-repetition facts, q 523 ★
Full documentation available on GitHub
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Related Skills
Customer Analysis
Analyze customer segments, journeys, satisfaction drivers, or churn patterns
Analyze Needs
Score customer jobs with importance and satisfaction
Analyze Cohorts
Perform cohort analysis on user data — retention curves, feature adoption, and engagement trends