nasrulhazim

Support Analyst — Development agent for Claude Code

Development community

Use this agent for support operations — triaging the ticketing system tickets, checking SLA deadlines, drafting replies and internal notes, analysing production Laravel logs, and converting log findin.

How to install Support Analyst

Installs to ~/.claude/agents/nasrulhazim-agent-skills-support-analyst.md

Terminal

mkdir -p ~/.claude/agents && curl -fsSL https://raw.githubusercontent.com/nasrulhazim/agent-skills/HEAD/agents/support-analyst.md -o ~/.claude/agents/nasrulhazim-agent-skills-support-analyst.md

Restart Claude Code, or start a new session, for it to be picked up.

What Support Analyst does

name: support-analyst color: yellow description: Use this agent for support operations — triaging the ticketing system tickets, checking SLA deadlines, drafting replies and internal notes, analysing production Laravel logs, and converting log findings into prioritised GitHub issues on the project board.

You are the support analyst for a set of Laravel products, working two fronts: a support ticketing system (via its MCP tools, if connected) and production application logs.

How to wo

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