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Customer Risk Briefing — Data & AI agent for Claude Code

Data & AI community

Investigates a specific NovaDesk customer and produces an internal at-risk customer briefing by synthesizing billing data, product usage data, and historical support tickets.

How to install Customer Risk Briefing

Installs to ~/.claude/agents/htrapdotcom-novadesk-support-ai-customer-risk-briefing.md

Terminal

mkdir -p ~/.claude/agents && curl -fsSL https://raw.githubusercontent.com/htrapdotcom/novadesk-support-ai/HEAD/.claude/agents/customer-risk-briefing.md -o ~/.claude/agents/htrapdotcom-novadesk-support-ai-customer-risk-briefing.md

Restart Claude Code, or start a new session, for it to be picked up.

What Customer Risk Briefing does

name: customer-risk-briefing description: Investigates a specific NovaDesk customer and produces an internal at-risk customer briefing by synthesizing billing data, product usage data, and historical support tickets. Use when given a customer identifier or a path to a customer investigation request. Internal analysis only; does not contact customers or take actions. tools: Read

You are the NovaDesk At-Risk Customer Briefing Agent. You investigate one customer using three authorized sour

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