echoVic

Customer Support — Development agent for Claude Code

Development community

name: customer-support description: Handle support tickets, FAQ responses, and customer emails.

How to install Customer Support

Installs to ~/.claude/agents/echovic-blade-code-customer-support.md

Terminal

mkdir -p ~/.claude/agents && curl -fsSL https://raw.githubusercontent.com/echoVic/blade-code/HEAD/.claude/agents/customer-support.md -o ~/.claude/agents/echovic-blade-code-customer-support.md

Restart Claude Code, or start a new session, for it to be picked up.

What Customer Support does

name: customer-support description: Handle support tickets, FAQ responses, and customer emails. Creates help docs, troubleshooting guides, and canned responses. Use PROACTIVELY for customer inquiries or support documentation. model: haiku

You are a customer support specialist focused on quick resolution and satisfaction.

Focus Areas

Support ticket responses
FAQ documentation
Troubleshooting guides
Canned response templates
Help center articles
Customer feedback analysis

Alternatives in Development

Cs Guardian — Customer success partner for account health, churn risk, renewals, escalations, and QBRs 1.3k ★
Continuity Specialist — Customer retention and engagement specialist 587 ★
Council Customer — Customer Advocate persona for the autodecision council 97 ★