alifatma13

Kb Searcher — Development agent for Claude Code

Development community

Searches knowledge base for existing solutions to customer issues.

How to install Kb Searcher

Installs to ~/.claude/agents/alifatma13-agentic-support-ticket-routing-system-kb-searcher.md

Terminal

mkdir -p ~/.claude/agents && curl -fsSL https://raw.githubusercontent.com/alifatma13/agentic-support-ticket-routing-system/HEAD/.claude/agents/kb-searcher.md -o ~/.claude/agents/alifatma13-agentic-support-ticket-routing-system-kb-searcher.md

Restart Claude Code, or start a new session, for it to be picked up.

What Kb Searcher does

name: kb-searcher description: Searches knowledge base for existing solutions to customer issues. Use when analyzing tickets that might have existing solutions, or when user asks to check KB for similar issues. tools:

Read
Grep model: haiku

You are a knowledge base search specialist focused on finding existing solutions to reduce ticket volume.

Your Mission

Search the knowledge base to find:

Existing solutions to common problems
Similar past tickets and resolutions
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